Shipping policy
SHIPPING POLICY
Last updated: September 1, 2026
This Shipping Policy explains the delivery services, processing schedule, shipping charges, and shipment support provided by Choce Glow Beauty.
1. U.S. Shipping Coverage
Choce Glow Beauty currently ships to valid addresses within the United States only. International shipping is not offered at this time.
Service availability may differ for Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO/DPO addresses, and remote destinations. The delivery options shown at checkout are the available options for that particular order.
2. Order Handling Time
Orders are normally prepared for shipment within 1–2 business days after payment and order verification are completed.
Business days are Monday through Friday, excluding U.S. federal holidays. Processing time is separate from carrier transit time. Payment review, inventory checks, or incomplete address information may require additional handling time.
3. Available Shipping Services
Choce Glow Beauty offers the following delivery options:
Standard Shipping — Orders from $0.00 to $69.99
Estimated transit time: 3–5 business days
Shipping fee: $8.00 USD
Standard Shipping — Orders of $70.00 or more
Estimated transit time: 3–5 business days
Shipping fee: Free
Express Shipping — Eligible U.S. orders
Estimated transit time: 2–3 business days
Shipping fee: $15.00 USD
Express Shipping may not be available for every product, destination, or address type. Customers may choose only the delivery services displayed during checkout.
The $70.00 free-shipping threshold is calculated from the qualifying merchandise subtotal after discounts and before taxes or shipping charges.
4. Estimated Arrival Time
Including order handling and carrier transit, estimated total delivery times are:
Standard Shipping: 4–7 business days
Express Shipping: 3–5 business days
These delivery periods are estimates rather than guaranteed arrival dates. Holidays, severe weather, emergencies, carrier interruptions, peak-season volume, or other circumstances outside our reasonable control may cause delays.
5. Confirmation, Tracking, and Separate Packages
Customers will receive an order confirmation at the email address entered during checkout. After the package is transferred to the carrier, a shipping confirmation containing available tracking information will be sent.
Tracking activity may take up to 48 hours to appear after dispatch.
Some orders may be fulfilled in more than one package. Separate tracking numbers may be provided, and packages belonging to the same order may arrive on different dates.
6. Delivery Address Requirements
Customers are responsible for providing a complete and accurate shipping address, including apartment, suite, or unit information when applicable.
Address correction requests should be submitted immediately. We will make a reasonable effort to update the address before shipment, but changes cannot be guaranteed once fulfillment begins.
After dispatch, address correction or redirection is subject to carrier availability. Additional fees may apply where permitted by law unless the address issue was caused by Choce Glow Beauty.
7. Order Changes and Cancellations
Please contact us promptly to request an order change or cancellation. Approval cannot be guaranteed if the order has already entered processing or been shipped.
When cancellation is approved before shipment, the applicable amount will be refunded to the original payment method. Orders already in transit must be handled under our Return and Refund Policy.
8. Delays Before Shipment
If Choce Glow Beauty cannot ship an order within the timeframe stated in this policy, we will notify the customer and provide a revised shipping date or explain that a revised date is currently unavailable.
Customers may consent to the delay or cancel the unshipped order for a full and prompt refund to the original payment method. If legally required consent cannot be obtained, we will cancel and refund the affected order according to the FTC Mail, Internet, or Telephone Order Merchandise Rule.
9. Delayed or Lost Shipments
Carrier scanning, routing, and delivery delays may occur after shipment. If tracking has stopped updating for an unusual period or the package appears lost, contact us with the order number and tracking details.
Choce Glow Beauty may open an investigation with the carrier. Depending on the investigation results and applicable consumer law, the resolution may include replacement, refund, or another appropriate remedy.
10. Package Marked as Delivered but Not Received
When tracking shows “delivered” but the package cannot be located, please:
Verify the shipping address listed on the order.
Check entrances, mailboxes, parcel lockers, and secure areas.
Ask household members, neighbors, or building staff.
Contact the carrier for additional delivery details.
Allow up to 48 hours because some packages may be scanned before final delivery.
If the package remains missing, contact Choce Glow Beauty for assistance. This suggested waiting period does not waive any rights available under applicable law.
11. Damaged, Incorrect, or Incomplete Orders
Please inspect the shipment promptly after delivery. Damaged, incorrect, or missing items should be reported as soon as possible, preferably within seven calendar days.
Include the order number, an explanation of the issue, and clear photographs of the product, shipping label, and packaging when available. Retain the original packaging until the matter is resolved. This reporting request does not limit any non-waivable consumer rights.
12. Returned or Undeliverable Packages
A package may be returned because of an incomplete address, unsuccessful delivery attempts, refusal of delivery, or failure to collect it.
If a shipment is returned, contact us to discuss reshipment or another available resolution. Additional postage may apply when the return was caused by customer-provided information or refused delivery. Choce Glow Beauty will cover additional shipping if the return resulted from our error.
13. Taxes and Final Checkout Amount
Product prices, discounts, shipping charges, and applicable sales or use taxes will be displayed during checkout.
Taxes required on merchandise, shipping, delivery, or handling charges will be calculated according to the order destination and applicable tax rules. No undisclosed shipping fee will be added after checkout is completed.
14. Returns and Refunds
Returns, exchanges, and refunds requested after delivery are governed by our separate Return and Refund Policy. Nothing in this Shipping Policy limits consumer protections that cannot legally be waived.
15. Contact Information
For shipping questions or assistance with an order, please contact:
Trade name: Choce Glow Beauty
Email: support@choceglow.com
Address: 220 Shirley Ln, Dale, TX 78616, United States
Phone: +1 (512) 764-2445